Frequently Asked Question
Q: Where are you located?
7734 Fair Oaks Blvd. Carmichael, California
Q: Where will my order ship from?
All orders will ship from Carmichael, CA.
Q: Where is my order?
You will receive an email from us with a UPS tracking number once your order has been shipped.
Q: Where do you ship to?
All the places.
Q: What is your return policy?
Please see the returns page.
Q: Sales Tax?
All orders within California will incur the current California sales tax.
Q: Do you have a physical store?
We do have a physical store in Carmichael, CA.
Q: Do you do private events?
Yes! Send a message to inquire about hosting a private beading event where participants can design their own bracelet and have it hand crafted in front of them. These events can be customized to fit your needs.
Q: What if I don't see the stone I'm looking for?
Slide all your stone questions into the contact page. If you can not find the stone you're looking for it can be special ordered.